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You must provide an email address when you sign-up. If your email address is not provided or is not valid you will not receive the reward.

You will not be entitled to your reward if you cancel your services or downgrade to a bundle lower than Broadband on its own prior to installation or before the end of your day Customer Satisfaction Guarantee period. No cash or other alternative. You must redeem your retail voucher within 90 days of the issue date on the Compliments Select site, minimum expiry of 12 months from allocation in which to be spent.

If the voucher does not arrive within 3 months of installation visit virginmedia. Any remaining balance will be applied to subsequent bills until the credit is used. Subscription required. Auto renews unless cancelled. Mobile SIMs available with a range of packages, price stated includes 2GB mobile data, unlimited mins and texts. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details.

Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet mobile data or WiFi connection required for Virgin Fibre customers. UK only.

Experience varies by location and number of users. Terms and conditions apply. Eligible customers can receive 1 WiFi Booster per customer, available through the app. Eligible customers can receive a second Booster by contacting our service agents. Monthly charge will apply if you downgrade to an ineligible Virgin Fibre package.

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All equipment remains the property of Virgin Media. It must be returned to us upon request or a charge will apply. Hub 3 required. You can choose a delivery date online and an order confirmation will be sent to you via email. Delivery dates are subject to availability and could take over 30 days in busy periods. Promotion can be withdrawn at any time and is subject to stock availability.

Home environment, device limitations, number of users and time of day may also affect WiFi performance. Kit remains property of Virgin Media.

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Minimum term applies to your cable service, check basket for details. M50 Fibre Broadband average download speed 54Mbps. Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply.

If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time.

Offer may not be used in conjunction with any other offer unless stated by Virgin Media. M Fibre Broadband average download speed Mbps. Gig1 Fibre Broadband : New customers only. Gig1 Fibre Broadband average download speed Mbps. Downgrading a service in your bundle may result in loss of bundle discount.

M Fibre Broadband and Phone : New customers only.

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Offer ends 16th September Gig1 Fibre Broadband and Phone: New customers only. Premium add-ons such as Sky Cinema are available at extra monthly cost. Bigger bundle: New customers only. Bigger Oomph bundle: New customers only. Online offer ends 1st September Premium add-ons such as Sky Sports are available at extra monthly cost. Ultimate Oomph bundle: New customers only. Includes mobile SIM with unlimited minutes, texts and data. M only available as part of a package. Premium add-ons are available at extra monthly cost.

If you cancel your service during your minimum term an early disconnection fee may apply. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time. Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media. If you cancel during your minimum term an early disconnection fee will apply.

This is an eBill price. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Virgin TV V6 box included with selected bundles. New customers taking their first Virgin TV V6 will not be charged extra. TV packs currently exclude some teletext services. ITV HD is subject to regional variation. Number of inclusive HD channels depends on package.

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UK only or while temporarily in EU. Maximum 4 compatible devices per account can watch TV. On Demand TV content only. Content depends on chosen TV package. Compatible device required - Android 4. Streaming and downloading only available in the UK or while temporarily in EU. Watch TV on a maximum of 4 registered devices per account. Separate app terms and conditions apply. Maximum 2 devices. Only available on iOS 8 and above, and Android 4. Selected content may not be available to view. Separate terms and conditions apply to the Sky Cinema and Sky Sports apps and websites. Max two downloads per item of content.

The difference between “SIM-free” and “unlocked”

Time limits apply to viewing: content will be available to watch for up to 30 days following download. Download expires 48 hours after you first start to watch it. Sky Cinema terms and conditions apply. DVD included for movie purchases only. Purchases must be made on the website or set top box. Virgin TV subscription and our latest Virgin TV V6 box required to buy and watch via set top box — Store is not available on other boxes.

View content on up to 5 registered devices. Max 2 devices can stream content simultaneously. Stream and download in UK only or while temporarily in EU. Once rented, content available for 48 hours. All rights reserved. Content available to view depends on your TV package. TiVo box remains property of Virgin Media.

We may share this information with third parties in an aggregated form. This will not personally identify you. This aggregated data may be used by those third parties for marketing purposes. Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform. Virgin Media leading ISP for past 12 months. The comparison is based on 12 months with Virgin Media when compared to 12 months with Sky. Speeds refer to download speeds unless stated otherwise. External factors may impact speed.

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